Last Updated: September 3, 2026
This page outlines how we comply with the General Data Protection Regulation and your rights as a data subject.
We process personal data under the following lawful bases:
As a data subject, you have the following rights:
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions, including when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
For questions regarding GDPR compliance or to exercise your rights, you may contact our data protection representative:
Email: [email protected]
Address: 2847 Hastings Street West, Vancouver, BC V6K 2B1, Canada
When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
To exercise any of your GDPR rights, please contact us using the information provided above. We will respond to your request within one month, though this may be extended by two additional months for complex requests.